If you have any questions please feel free to call us, you can speak to an Adelaide Funeral Director and allay any fears or concerns. English Rose Funerals are available 24 hours to answer any questions you may have.
The loss of a loved one can cause much stress and anxiety and of course the question is “where do I start”
The following may also assist when the need arises:
Who do I contact when a loved one passes away?
Depending on where your loved one has passed away ie. at home, nursing home the first person who needs to see the deceased is a certified medical doctor to certify the death. A doctor must sign a certificate that confirms the death. Funeral arrangements cannot be completed until the doctor has signed and issued this certificate. If the cause of death cannot be determined, they may be referred to the Coroners. The Funeral Home will be contacted following this and your loved one will be taken into their care. At English Rose Funerals, we can offer advice on your next steps to organise the service.
Can I personalise my funeral service?
Absolutely, in fact, we recommend it. After all, the funeral is a celebration of life. English Rose Funeral Directors are happy to discuss all options and ensure your funeral is tailored to your wishes.
Does the Funeral Service need to take place within a certain time?
Unless your religion specifies burial within a certain time frame, there may be circumstances where the service is delayed – eg. waiting for relatives to arrive from interstate or overseas. At English Rose Funerals, your loved one will be in our care until the time is right to hold the service.
Can a viewing take place, even if the initial choice was to not have one?
Unless the Funeral Director has advised against it for any reason, a viewing can take place for those who wish to see the deceased one last time. Many grief specialists believing viewing the deceased aids the grieving process, by helping the bereaved recognise the reality of death.
Do I need to place a death or funeral notice in the paper?
The choice is completely up to you and really depends on how many people you are expecting to the service. If only a small group of mourners are expected, you may choose not to have this additional cost. It is helpful however to friends and the community to announce the type of service to be held. We can advise you on how to contact The Adelaide Advertiser (or interstate newspapers) funeral notices department to submit your notice.
What do Funeral Directors do?
Funeral Directors are both caregivers and administrators. They are responsible for making the arrangements and transportation of the body, completing all necessary paperwork and implementing the choices made by the family regarding the funeral and final disposition of the deceased. AS caregivers, Funeral Directors are listeners, advisors and supporters. They have experience assisting the bereaved in coping with death.
Can I organise anything myself?
You are definitely welcome to organise some of the arrangements yourself eg. flowers, memorial cards. If you don’t want the extra stress at this time, we are happy to organise everything on your behalf. Some people prefer to be doing something, as it keeps their minds occupied during this time of bereavement.
What should I do if the death occurs on the weekend or in the middle of the night?
English Rose Funerals is available 24hrs a day, seven days a week. All you need to do is place a call to us and we will explain what needs to happen from that point onwards. No out of hours fees are ever charged.
What is the process once the Doctor has issued the death certificate?
Our English Rose Funeral trained Staff will come and take your loved one into our care. At an agreed time following this, one of our Funeral Directors will contact you to meet and make final funeral arrangements. Contact will be made before during and after the service to ensure you are never in any doubt of what happens next. Our Funeral Directors personally register the death with Births, Deaths & Marriages and delivers the certificate to you following the service.
What is the purpose of embalming?
Embalming sanitises and preserves the body, retards the decomposition process and enhances the appearance of deceased who may have suffered a long illness or traumatic death. Embalming makes it possible to lengthen the time between death and the final disposition, thus allowing family members time to arrange the type of service most comforting to them. The emotional benefits of viewing the deceased are enormous, particularly to those having difficulty dealing with the death.